Terms & Conditions
Welcome to Shiva Herbal Remedies. By accessing our website, purchasing products, or using our contract manufacturing services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or placing an order. Last Updated: October 18, 2025
1. Introduction
Shiva Herbal Remedies provides Ayurvedic and herbal wellness products along with private label and contract manufacturing services. These Terms & Conditions govern your use of our website, services, and purchases made through our platform.
By accessing this website, you confirm that you agree to these terms and all applicable laws and regulations.
2. Products & Services
We offer:
Ayurvedic and herbal healthcare products
Retail product sales through our online store
Contract manufacturing and private label services
All products are manufactured with care and follow applicable quality standards. Product appearance, packaging, or labeling may vary slightly due to updates or batch differences.
3. Orders & Acceptance
All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraudulent activity.
Order confirmation emails do not guarantee final acceptance until the order is processed.
4. Pricing & Payments
All prices are listed in Indian Rupees (₹).
Payments are processed through secure and trusted payment gateways.
Shiva Herbal Remedies does not store your debit/credit card details.
Prices may change without prior notice.
5. Shipping & Delivery
Free shipping may apply on eligible orders as displayed on the website.
Delivery timelines depend on location, courier services, and operational conditions.
Delays caused by logistics partners, weather, or unforeseen circumstances are beyond our control.
6.Returns & Refund Policy
Return requests must be raised within 7 days of delivery.
Products must be unused, sealed, and in original packaging.
Due to hygiene and safety reasons, opened herbal products may not be eligible for return.
Refunds are processed after product inspection and approval.
7. Contract Manufacturing Services
For contract manufacturing or private label services:
Product specifications must be finalized before production begins.
Advance payments may be required as per agreement.
Production timelines depend on formulation, packaging availability, and order quantity.
Shiva Herbal Remedies is not responsible for regulatory approvals required by third-party brands unless agreed separately.
8. Intellectual Property
All website content including:
Text
Images
Branding
Logos
Product descriptions
are the intellectual property of Shiva Herbal Remedies and may not be copied, reproduced, or distributed without written permission.
9. User Responsibilities
By using our website, you agree:
Not to misuse website content or services
Not to attempt unauthorized access
To provide accurate information while placing orders or submitting enquiries
10. Limitation of Liability
Shiva Herbal Remedies shall not be liable for:
Indirect or incidental damages
Allergic reactions due to misuse of products
Results differing from individual expectations
Customers are advised to follow recommended usage instructions and consult a healthcare professional when necessary.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or policies.
12. Privacy Protection
Your personal information is handled according to our Privacy Policy, which explains how data is collected, stored, and protected.
13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised date.
14. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Shiva Herbal Remedies
📧 Email: shivaherbalremedies421@gmail.com
📞 Phone: +91 74045-17840, +91 98961-17840
📍 Address: #20-F, Dayal Bagh, Opp. Panchmukhi Hanuman Mandir,
Babyal Road, P.O. Mahesh Nagar, Ambala Cantt, Haryana – 133001, India